Privacy Policy
This Privacy Policy explains how SoapCraft Academy collects, uses, shares, and protects personal information when you visit our website or interact with our services.
Data We Collect
We may collect information you provide directly, information generated by your use of the site, and information from lawful third-party sources. The exact categories depend on how you interact with SoapCraft Academy.
- Name, email address
- Billing contact details (if applicable)
- Support messages you send us
- Pages viewed and actions taken
- Approximate location (derived from IP)
- Device/browser identifiers and diagnostics
We aim to collect only what we need to operate, secure, and improve our services. If you choose not to provide certain data, some features may be unavailable.
How We Use Data
We use personal data to provide the service, communicate with you, improve content, and maintain safety. We avoid unnecessary retention and keep data only as long as needed for legitimate purposes.
Provide access to courses, respond to support requests, and deliver updates you request.
Detect abuse, prevent fraud, protect accounts, and maintain reliability and performance.
Understand how features perform and improve usability. Where required, we seek consent.
Depending on your location, we process personal data under bases such as consent, contract necessity, legitimate interests, and legal obligations.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, port, or object to processing of your personal data, and to withdraw consent where processing is based on consent.
We aim to respond within a reasonable timeframe and may need to verify your identity to protect your data.
Contact
If you have questions about this policy or want to exercise your privacy rights, contact us:
We may update this policy from time to time. Changes become effective when posted on this page.